I didn’t come on this board to be berated and talked down to. I know what was involved, worked out very well for both of us, and yes I got paid handsomely for the work. He did his own deck 5 years ago with his machine and wanted the same thing done again. He insisted on using the 10% oxalic at 1:4 dilution and I wasn’t going to sit there and argue with him. He tried it, didn’t get 5 years of buildup off so he tried the green tip and was quite happy with it. I simply did the labor.
My company is NOT new, over two decades of experience with customer relations. I do NOT need lecturing how to handle this.
What IS appreciated is how to handle certain PW situations such as the black spot problem, and I thank everyone that attempted to help with that. This board has helped me tremendously with adding power washing to my window cleaning offering, and I hope to continue the relationship.