Markate CRM Reviews

Sharpe · January 11, 2020, 11:11pm

See what happens when I try to compliment people. Come on @JuliaMarkate. Why would someone even bother texting me on a Saturday afternoon. You wonder why I get pissed off… step it up.

Sharpe · January 11, 2020, 11:30pm

Mind you I called their number twice and no one awnsers. This message was in response to a Facebook post I made a week ago.

Innocentbystander · January 12, 2020, 4:48am

That’s like Joe Waters insurance retuning my call seven years later at 10pm on a Sunday night after I called them out on this forum lol

garry.cooper · January 12, 2020, 4:52am

Come on fellas, at least they’re responding to ya! lol

JuliaMarkate · January 13, 2020, 4:55pm

Hi Rick @Sharpe ~ I know we just spoke on the phone but again I want to apologize for what took place and that we should have just reached out to you today. I apologize for interrupting football! I know how important that is This will be taken care of today and again I hope you can accept my apologies. I hope you have a fantastic week! Julia

SurfaceTherapy · January 13, 2020, 7:25pm

Just received an email today…my Markate subscription is over. Decisions decisions

fhpressurewashing · January 13, 2020, 8:09pm

It’s not perfect, but to me the price versus what you get compared to all other CRMs makes it a no-brainer to continue. I just ran into an issue yesterday and got a response and action on it first thing this morning.

JuliaMarkate · January 13, 2020, 11:07pm

98crystal:

Just had a lengthy call with Julia. Very helpful.
I also wanted to put my number 1 concern about this software here.
Whenever I receive a phone call from a potential customer, I copy the number, and go to Markate to add this number to my contacts.
What bothers me is, Markate does not recognize a phone number that starts with +1.
For example, if the customer’s number is (222) 333-4567, it shows on my call history as +1 (222) 333-4567. I copy that, go to Markate, and past the number, well, Markate accepts the paste and record the number as (122) 233-3456. It deletes the last digit! Plus, it doesn’t allow me to move my cursor to the front and edit from the beginning. It only allows me to delete from the last digit. Super annoying…
Am I only person who does this kind of operation on a daily basis??

Again, it was a very nice conversation with Julia. And I will stay with Markate. It is much easier to use comparing to other software I have tried.

Thank you for the kind message Chris @98crystal and this feature is being looked into by our developers. I will keep you posted! Thank you and have a wonderful rest of your day!

12_B · January 14, 2020, 6:35am

I don’t know anything about this company but it sounds like something i heard: No one cares about your money or your stuff but you. They already have your money or your stuff so why should they hurry.

Molski · January 15, 2020, 7:17pm

I don’t think they look at it that way. They seem pretty responsive and seem to be thinking long term. People have to have personal time too or you’ll end up dead.

Tiptop18 · February 20, 2020, 4:50pm

If you go to the app on your phone, click on support at the bottom of the page and it will open a chat which is sent directly to a markate rep. I’ve used this numerous times and receive an answer within 5min.

I believe this CRM has grown significantly in a very short period so the staff was originally very small. Due to the quick growth, it seems like they have definitely hired a handful of new representatives!!!

Molski · February 20, 2020, 5:40pm

Did this issue get fixed? I briefly looked at the site and didn’t see the reviews add on anymore. Did they do away with it?