Is this fixable? If not my first insurance claim incoming

Howdy fellas. Hope your day is going better than mine. Went to what should have been a fairly simple shingle roof cleaning. Blew the house and did my thing with nothing out of the ordinary. Used a high 4 percent mix on the roof, looked at everything when I was done, discussed the roof with the guy and then took off.

Got home and received a nastygram text asking about what I was going to do with their permanently discolored house with a few pictures. I immediately went back over to their house and to my surprise there was pink spots mixed in against their brown wooden siding in spots.

The weird thing is that these places I wasn’t really spraying and don’t make much sense. I was spraying their roof, not their doorway. There are places where it would make more sense that it was discolored that looked perfectly normal. I am thrown for a loop. I assume I got a dreaded house with that special pigment paint.

Am i correct in that assumption? Is there anything i can do to fix this? I am assuming I’m paying out of pocket for painting or filing an insurance claim. I just don’t understand what happened as it seems that places that would be absolutely blasted looked fine, but areas I wasn’t even shooting anywhere near (doorway) looked friggin terrible.

overspray should be covered under your insurance.
If I were you i would hire a pro to paint it and use their warranty.

when i clean/wash a roof, i always charge for the house too. Just like then i do gutters, i charge for the house as well. No way i can do gutters without the house.

I have turn away clients that only wanted the gutters but not the house.

sometimes you make money but turning them down… … I know someone here who said this?

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Not likely a pigment issue (Sherwin Williams), that usually goes to green…but 4% left on a wood or painted surface (much less both) is going to probably have issues. Get some paint, have it repainted (or do it yourself). Carry on. Learned the lessong last year, test spot the siding evn if you’re only doing the roof…that one was a $2400 lesson, so it sticks, lol.

Was it breezy at all? Were you shooting from the gutter or walking it. Pretty shallow so you were probably walking and you shot down towards gutters. Up at the top section, looks like you got some there too, always wet wood prior to doing roof and rinse off asap.


You will always make more money not doing roofs than doing them


Before calling insurance have a painter quote it see if it’s worth getting your insurance involved…

@Dallsheep i think i remember you’re starting out… If your calendar is not too booked maybe paint it yourself as Rick suggested…

If you just got insurance, I’d try just about everything to avoid making a claim. They might drop you and other carriers might decide not to offer you insurance.

If you decide to tackle it yourself, I wouldn’t give them the option of changing colors, especially to a lighter color as mistakes will be more noticeable.

And you probably know this, but you’ll need to prep the house for staining with a normal house wash.

All that said…if you don’t know how to stain a house, then I’d pay out of pocket or make the claim.

If you know someone that does this for a living, now is the time to ask for their help.


This is not a full repaint, just a fix of the problem areas. I would buy a graco or wagner spray gun and touch up with the same paint. Let them know you will make it right. You are not responsible to repaint their house like a pro, just to make it back to the way it was. Avoid insurance. THe Savannah guy on youtube has a good video on this happening to a blue house and what he did to make it right.

if you clean a building in 30 minutes…

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Good luck making anyone satisfied with that scenario…at the very least your repainting the full area of each affected surface. “Spot painting” something that has been in place is never a thing.

Agreed! Each person needs to make their own determination, but under $5k just isn’t worth even calling them IMO.


There was some wind, but waited for it to die down. Not enough apparently! There was a few different levels to this roof but most i was walking and shooting towards gutters. I would “paint” myself into a corner and then shoot the rest from the ladder of that makes sense. Im assuming the wind got it while was was shooting it sideways at gutter line and hit in that door area that i didnt shoot anywhere at all.

Went back there today to rinse and clean the areas for paint prep. Their water pressure was the worst id ever seen. Got cavitation etc. my range went to like a crappy garden hose. Just turning into a bit of a S Show currently.

My buddy says that their paint is 300$ for 5 gallons and hell give me a good hourly quote and it should go pretty quickly with me helping. You know, I KNEW i was doing too well and was due for an expensive mistake. :rofl:

Ask them if they have contractor pricing. Might be worth setting up an account.

Thats kind of what i have come to the conclusion of. Im assuming its going to be 600-900 bucks for paint and 4-8 hours hourly pay for my buddy. This is a lesson that will stick with me, and trying to put a positive spin here, will make me better in the future.


I think you meant “an investment in learning.”


Cannot like this comment enough :joy:

What made things worse was this job was a second referral from a roofing company here and I’d really like them to continue sending stuff my way. Was perfect timing.

While you never want anything to go wrong, fixing a mistake (esp. one alot of others would find a way to not own up to) can actually have a benefit in proving your integrity. That goes a long way with most business partners.


This may sound snarky, but if your machine is “cavitating” due to low water pressure (aka no buffer tank) and you’re already attempting a roof wash, may want to control-alt-delete and start from the beginning.

I’ve been doing this four years (aka low intermediate) and have yet gotten the nerve to try a roof wash.

I mean, im running a 4gpm unit, not anything bigger. Ive not done a ton of jobs this year, maybe 17 or so. 9 were roofs and this one was lucky number 10. So far, this was the only one ive messed up and learned a lot along the way.

If i had a unit that wasnt direct drive (not available in my area) i might be inclined to run a buffer tank but being limited by space i dont know if i would do it in general with a 4gpm unit. I might be dumb for that but trying to work with what i have currently. i DID buy a honda gx390 so that i can eventually upgrade to a 5.5 pump but thats going to be saved for until i can get a 10ft box truck because right now, it sure would be nice to be able to set my stuff up and leave it in the truck, but a permanent setup isnt conducive for me yet.

To be honest I hate roofs in general but they are VERY lucrative in my area. Like…obnoxiously lucrative. It behooves me to continue honing my craft with that.

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Anytime you’re doing a roof, it really helps if you have a helper to water down and intercept any over spray. Also, don’t care who you are, not a bad idea to have someone on ground in case of emergencies, which can range from you falling, ladder getting knocked over or pump or hose springing a leak while you’re on the roof. You never know. Strange things happen.