Current service minimum

Management & Operations
1

Just trying to see what’s everyone’s current service minimum. Specially if you’re a solo operator. Thx

2

In my jacked market 125.00 - 150.00 depending on demographic

1 Like
3

$79 but I do stuff all time for less because I’m in the customer service Buisness

2 Likes
4

I wont get out of the truck for less than 125.00

2 Likes
5

Tree fidy

6

My window cleaning minimun is 120 , and I like that number .
But for PW I find that $120 for those cookie-cutter small drive ways (about 20x20 ), $120 might be to much . But then again I don’t want to hook up my pw trailer for a $99 job .

7

Window cleaning, no minimum. Huge problem here, some companies just refuse to call back the lonely widow with 6 double hungs. As I’m new to PW I have no real minimum there either, as I’ve discovered a $30 steps job can blossom to $1200 with my other services.

8

April-July min $300. We don’t do patios or decks solely , only as an add on.

August September min $200

October is all apartments

1 Like
9
  • Resi window cleaning: $225
  • PW: $250
  • Gutter cleaning: $125 when I can get a bunch lined up for the same day, otherwise $175-$225 depending on distance

I’ve got a very rural market and keep a fairly booked schedule. Only exceptions I make for my minimums are:

  • If someone schedules along with a neighbor, or
  • if they are having multiple services completed on the same day. For instance, I may do a housewash for $300, but then add on gutter cleaning for $75 (blow out with pressure washer prior to housewash: 10-15 minutes), and exterior windows for $75 (WFP post-housewash: 15-20 minutes)
3 Likes
10

Pressure washing is $100, although sometimes I do things for less depending on where I am and what the work is. For example I’m not going to charge a little old lady a hundred bucks to blow a few leaves off her pool cage. Window cleaning is $60 but that can vary a bit also.

1 Like
11

Every week I get at least a dozen calls from customers that only need something small.
Lawn guy left marks on patio
Hoa sent letter about dirty mailbox
Something spilt on there deck
And countless other things.
I tell them I’ll swing by and get it next time I’m in that area. Likely in a few days. If it takes me less than 5 minutes I don’t even charge them. I do this several times throughout the week.
This is why I have a successful business with no website no FB no eddm no door hangers no real marketing of any kind. If you believe I’m leaving money on the table your wrong. I’m locking out any reason why I would loose a customer. This small thing I do cost me way less than any marketing would. And it keeps the referrals coming and my phone ringing.
I’ll never forget I’m in the customer service Buisness. Exterior cleaning is just a tool we use to do that.

20 Likes
12

This is how I run my business and why many that don’t, have a 4 gom in the back of a pick up wondering if they should spend $75 on mailers or Facebook ads. Most that won’t leave the house for less than $yadayada, sit at the house while others make money. Just my thoughts.

5 Likes
13

A good friend of mine also a local pressure washer. Has a completely different mind set . Extremely high prices extremely high minimum. He would always get a chuckle watching me work 7 days a week doing sometimes 8 or ten jobs a day spread through 4 counties. Sometimes those 8 or 10 jobs would all be small stuff adding up to less than 1k. He would sit there and glote over his one or two jobs that week that made more. His $500 house wash is no different than my $150 housewash. His $1800 roof cleaning is no different than my $450 one. Month after month he would complain about not being busy enough while I’m still working 6 or 7 days a week. He held true to his prices and his minimum even after repeat customers asked if he could get closer to there other quotes .
He sold his truck last month and I bought his Buisness on a commission base.
His thoughts were I have a pressure washing’s Buisness and it needs to make X per hour. Every time I start the truck. I would explain to him I’m in the customer service Buisness keeping them happy is my top priority not profit. That comes anyway

9 Likes
14

Profit is secondary ? Wow, profit is primary CS is secondary period I am not in business to take a loss yet provide awesome customer service

15

$300. I don’t really have time for pro bono work. And with paying customers they almost always get a little extra for free. The shed. The front walk. Something as small as a bird bath maybe.

Otherwise I’m not hooking up the trailer for less than $300 and I regularly refer other PW companies around KC.

4 Likes
16

I don’t need to make money on every customer every time I pull up to there house. I look at all my customers as long term investments. The large majority of my customers spend between $1000 and $1500 with me over an average of 24 months. If they need something small done that takes me 5 minutes I’m not going to charge them. Usually they will still tip me $20 and a drink or sometimes a cookie or brownies.

6 Likes
17

[quote=“Maelstrom, post:14, topic:15569, full:true”]
Profit is secondary ? Wow, profit is primary CS is secondary period I am not in business to take a loss yet provide awesome customer service
[/quote]my opinion too. You can do both. and each business is different than so to each their own.

But I’d rather go hiking with the dogs or go do something my dad needs done at his house than do pro bono work for a stranger that may or may not become business later.

1 Like
18

I have a $150 min for local work. $200 for distance and will only book if I have another job in the area.

I will occasionally do a free small 5 minute deal here and there. I had a customer spend $700 with me getting her deck and house washed. She spilt grease on the deck while moving her grill back onto the deck. She called me and asked me to come clean it and send her a bill. I told her I’d come clean it and not to worry about the bill. She was so pleased she referred me over 2k in work alone this summer.

It took me 10 minutes to scrub and rinse it on my lunch break. Pretty good investment.

7 Likes
19

We are in the satisfaction business, that is implied. I do several thousand a year in pro bono work primarily for disabled vets & yes if I do 20k + yearly for a POA, HOA , CDD I will do free stuff if driving by or for less than minimum that’s a given, but will not go out of my way for 79.00 & the more sumpthin for nothin you do for homeowners the more they expect yes as “squid” says always provide additional value in every job but don’t go overboard

2 Likes
20

Current customers I’ll bend over dang near backward for. Someone calling up for the first time with a grease stain usually say no thanks to the $300 minimum.

2 Likes