Wow. At a loss for words

Like I said. If it’s ten min away. And it’s a trailer. It’s close, takes no time at all and no risk. Lol. Don’t know how you didn’t understand that. Then if I drive a far distance, to a big house with lots of challenges. And it will take me a while. I charge more money. That’s how you can defend that :joy:

I think you clarified what you were saying…and that wasn’t the same as what I said at all…

What you said is, “if they have more money, I charge more”…people call that a lot of things, I call it immoral personally. If we have a local job (to take the travel out of the eqution) that doesn’t have any weirdness to it, then the charge per hour is the same no matter what the home looks like. If a trailer takes an hour, then they get quoted for an hour. If a mansion takes 4 hours, they get quoted 4 hours…but the hourly rate doesn’t change.

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yeah, that definitely did not sound like what you were saying, lol…trickier stuff = more time = higher pricing, sure…but it sure sounded like you were saying you charge rich people more just because you can.

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Nope!

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Bingo.

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I get $200 and up for mobile homes… in the park we live in. I don’t wash a ton of them (probably would do more if I actively advertised at the community bulletin and in the park newsletter), but the neighbors I do get all sing my praises and feel they’re getting a good deal.

We’re in kind of a unique vacuum here in the rurals of New England, though. I’m sure $200 for a mobile home is unheard of in a lot of areas.

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Man that’s awesome!!! Can’t beat that!!!

So you’re saying you can charge more in your area than others can charge in their area? Would that be… immoral? Lol

We service some of the wealthiest people on earth. You’d better believe we are bringing our A game and taking every precaution because everything in and around their house would be an big insurance claim to replace. They have extremely high expectations for us to fit them in our schedule, and will absolutely call you back if everything is not perfect. They expect a higher level of service. That rubs some folks the wrong way, but for us, we enjoy the challenge and the reward. On occasion, we just aren’t the right fit for some, too.

Most airlines have a first class, for those willing to pay for it.

Of course we never give anyone less than our best work and care.

If we are busy, our prices go up, otherwise we’d be overrun and unable to provide quality service.

Everyone has their own way of doing things. In general, I think most people charge as much as they think they can, without feeling as if they’re taking advantage of their clients.

We sometimes give discounts to the elderly, too, out of compassion and respect.

So we have fixed prices, but allow for some fluid movement based on competition and market allowances.

Charge as much as your market allows. We live in a large market with massive differences in incomes.

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After saying all that, some of our favorite and easiest to please clients are the wealthiest ones, and we even give some of them discounts because we enjoy the jobs and enjoy working for them.

No, he’s saying he gets more in his area for a trailer because all of his prices are higher in general than say, the South. Your first class flying comment is pretty telling of you. Airlines charge more and provide more service. You said you charge more because they are wealthy but you give the same quality of service to those that aren’t. I’m not sure if you are lying to yourself or us, but either way, it isn’t a something that should be welcomed here.

Yeah, what William said. Small houses start at $400 and up, and this is actually in line with what some of my competitors charge, as well. (One guy told me he tries not to get less than $500 for a house, but will allow customers to haggle him down occasionally :man_shrugging:)

That said, my actual hourly rate for mobile homes tends to be a bit less than that for larger properties. But I would attribute that discrepancy to economy of scale. The bigger the job, the better I tend to do on an hourly/daily basis. (And set up and tear down takes about the same amount of time, regardless the size of the job.)

I’m ok with that, because MH’s make for good filler work. I will schedule a trailer for the last job of the day (on my way home) and fill a small time slot that would otherwise be non-income-producing.

Right, so your area/market allows for higher prices than the majority of the US and for sure, the world… much higher than our market.
What if a company serves multiple markets?

Good business is to find the best type of clients, focus on exceeding their expectations, and charging them the highest amount you can.

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That is a great question. I guess that would depend on your personal business ethic. Some owners would probably rather lose out on a little income than feel like they are using “two sets of scales”.

Other owners would probably consider that the context is not one of trying to take advantage of anyone, but simply charging what the market(s) will bear. And what matters is that the customers feel they are getting their money’s worth.

I would probably lean towards the second option. Optics could be an issue if you make your pricing public. But thankfully it’s not an issue that I’ve really had to deal with. I charge fairly standard/set rates; though my prices do go up some based on distance traveled.

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Very well put

Been in that boat. In our second market, our costs for shop rent and chemicals & fuel were markedly higher, thus our pricing carried a similar % increase to cover that cost for jobs serviced by that location.

I’m pretty firm on our pricing no matter the customer. With that being said, I made it a point to go down no more then $50 if the customer goes back and forth on price. I’m still able to make a profit and the customer still gets quality work. I know that May sounds contradictory to the first sentence, but I’m a flexible and understanding person

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its like painters.go into a sherwin williams and ask the hr rate from town to town, hell block to block. all different.