Website help....?

I need some help with my website. I forgot about it for awhile but have it back up again. I’ve been asking the creator for about 10 years to do away with the code you have to enter to submit the email but never get any response. Now the contact page doesn’t work at all and they want $2200 to fix it with some type of update. Is that reasonable? It’s more than the website cost. I don’t use it much but a couple of property managers have called saying they sent info thru my website and never got a response from me.
www.offdutyfiremanpressurewashing.com

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Not reasonable at all. Better off deleting your contact form and just advertise your email address as the way for people to get ahold of you

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I thought that too but wife said I would get a bunch of emails from advertisers and stuff. Well they search my website and put me on mailing lists?

I don’t know what she will charge to remove the contact page. Is there some kind of standard rate?

Yes and no… your email should put those in the spam automatically,

I have a few that get by, people trying to sell me services and what not. But not enough to justify $2200

I can’t speak for her… it would take me 10 seconds to do it.

It would be crazy if she charged you at all.

I’ve seen some of her websites, some look great but sounds like poor customer service

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Ok. I’ll ask and see. Thank you.

I use Squarespace and for like $16 a month I can build whatever I want. Takes a little learning (and I have a webmaster background), but it is far faster to work with than to do all your own coding or using Wordpress or whatever. Several different companies to use for simple websites that we have. Nothing on your site the couldn’t be replicated with Squarespace in days. I integrated my contact form in Markate and looking to integrate the scheduler as well. If you have any questions about Squarespace holler back.

Unlimited Pages
Google Analytics built right in
All kinds of templates to start with or build your own
Can go e-commerce if you like.
Pop-ups
You have control and can make changes on the fly that when saved automatically update your site.

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I have no doubt that all that is helpful but I really don’t understand any it. Do you do websites still?

Agreed. It’s a minor thing to do, a small admin fee would be the most you could charge with a good conscience.

Your email takes care of spam like he said too. Nothing to worry about having your email exposed.

I don’t do website coding anymore. When I built my website, I did consider it, but given the simple options with companies like Squarespace who do all the back-end work for you and the simplicity of being able to quickly edit and go, just did not make sense to make the time investment. The cost of their service is only a few dollars more than having to pay to have your site hosted somewhere and time to self-manage. For those who are code savvy they do allow custom coding so it is really the best of all world’s.
Also, being in control and your own site, able to make any changes at no cost on the fly and not subject to every single keystroke someone else does for you costing $ is huge for me at least.

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Ok. If she doesn’t reply back about doing away with the contact page I need to find someone that can. Is there like a secret place on the page to click to get inside and change stuff? How do you delete stuff. I have an old password she gave me but I can’t find a place to enter it on my website. If this is really tedious to explain or maybe advice my head I completely understand a no reply :slight_smile:

You have to find out first of all who is hosting your site.

It mostly likely (definitely) won’t be the person you are paying to make/edit your site.

They will send you a password and link to log into what’s commonly know as a portal.

It’s like a website itself, only allows access to the bare bones of your website.

Usually there will be a specific page that you use to log in to make changes. It should not be a link anywhere on your site, but a URL you would need to know to type in your address bar to access. This URL would take you to your page’s unique code log-in. Without that URL, you are kinda out of luck. That is how website developers get you. To make changes you have to go through them, and they charge. It is the model to make money.

I get it, I do database administration, administrative/accounting cross-platform integration and Point of Sale (register) system configuration and build-outs for several restaurant concepts. They could easily do this themselves with a technically minded individual willing to learn, but they don’t. So every change they want, is a Support Ticket that is billed at $150 per hour with 1 hour minimums. It is not that I am trying to hold them hostage, just that for me to take the time to work on that item, it has to be “worth my time”. I would happily teach anyone they want me to, but it takes a unique minded individual with the ability to think geometrically across multiple layers simultaneously to understand the integrated data flows between platforms and when you do something in system A how does that change affect the remaining integrated systems in a way that ensure data integrity across the board.

Ok, never mind, putting the geek back in the box

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@Innocentbystander make a call to:

https://www.wildwestdomains.com

They will give you the hosting information you need.

You also might want to change your password so your web designer can’t access it anymore.

Wild West are a reseller of domain names. So they sell you the name - but the hosting (where the site is stored) will be with another provider on their servers.

I’m not faulting her or anyone for charging what they need to. I just didn’t know what was fair. My site is hosted by a company named millennium. I did a grid over my home page and clicked for an hour trying to find the trap door to open to put in my password. I think my brother may have been messing with me with that info. Do websites really wear out and need to be updated for the contact page to work? This is the reply I got. I’m not sure how to read it:

We need to upgrade your site. The form code is very outdated, and it will not work with current browsers or phones. The only thing we can do with the current site is remove the form and just add your email address and phone number.

An upgrade would cost $2,200 - which we can break into 4 monthly payments or provide a 10% discount for paying up front. This would also include a design update, making the site more modern and mobile friendly.

Well, there have been a ton of changes in browser coding in the last 5 years. That wouldn’t require a complete redesign but it might involve some major changes. Why not explain you’re not interested in a redesign but just the minimum to get the contact page working and the cost for that?

$2k for a website like what you have is insane…Look elsewhere.

Just curious - if you own your domain, for $20 a month hosting and $500 design fee, how many of you would take the deal? On-going changes can either be done yourself with minimal training or $100 an hour fee with most simple changes (such as contact us form) only taking 1 hour minimum fee.

I have $1200 in the website. I traded her husband some equipment in exchange for the site. I haven’t ever really taken a picture of any thing I’ve washed. @GuyB have me the pics and she wrote up the words. I’m happy with the site. I would like to delete the stuff about decks and roof washing.

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@Innocentbystander Here is a link to a website builder that may be of help if you’re interested. Good reviews!

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