Hi all. After doing the job for years, what are those light Bulb moments that have made a huge impact on what you do and how it’s done? If you were to start again or train up staff, what are your super tips? Big or small.
Hire guys with kids and a family and pay then well
Don’t buy cheap
Ignore 90% of any advice given on the internet
Don’t work Saturdays and Sundays
The customer is rarely right
This is just a job. Don’t take it too seriously or devote more time than necessary to it
GPM is King
No org is to be trusted
Don’t be afraid to walk away from or off a job
Spend money on equipment before advertising
Don’t bring my hard work day to the supper table. Enjoy the little time I have with my family more, pay attention to the bigger picture. And basically all that @Innocentbystander said. Except for the working weekends.
If the wind won’t serve, take to the oars.
Translation: start rowing.
I would agree with a lot of the above except the equipment over advertising. Spend a lot of money on marketing and find what works. Never stop marketing. Grow and invest into the demand.
Make hay while the suns out. I say, work Saturdays if you’re in a state with brutal winters and you never know when it’s going to thunderstorm. Especially in your first 3 years if you’re marketing right. 5 or more if you’re not.
Move things up if you can. Be the only service company in 500 miles ahead of schedule. Sometimes you’ll get a Friday off.
If you’re dreading doing something do it first. It’ll be over before you know it.
Write down everything. Even silly stuff so you can fall asleep when your head hits the pillow.
Less is more: own a small market and offer very few services.
Simple is best. Don’t reinvent the wheel.
Do what the millionaires are doing, not what your cousin who knows a guy says to do.
Well done @Aloftservices…This is the perfect time of the year to create a topic like this. …
And this is the difference in advice between a young single guy fairly new to the business and an old, burnt out guy with three sons and to many hobbies. Both are right, just in different stages of life.
Oh… and max out a Roth IRA. Every year. Without fail. Non-negotiable.
No one wants to do this forever.
Or buy gold ,and put it in sch 40 pvc pipe ,cap n bury it…
…along with the AR’s.
AR’s suck. And I have several
Don’t let customers dictate what or how you do it.
Soon as you do, you’ve become there female dog.
Their “Little” female dog…
Two is One and One is none… always have spare parts or equipment.
Qualify every client(s)…if your getting a weird vibe from the individual or they are dropping key words, walk away.
Don’t sell your self short
Always give your self adequate travel time between jobs, tell customer it’ll take a half hour for your arrival even though your 15 minutes away.
Don’t hire cheap labor or expect your friends/ family to help out with quality results.
It’s your business, whatever decision you make, is the correct decision, no bad decisions - only learning moments.
Be careful what you wish for.
Charge enough to make it worth being there.
Compete on quality not price.
Be the SME on whatever you are doing.
If you don’t know, say so but be willing to get them an answer and provide it whether they hire you or not. Goodwill cannot be bought, it is earned.
“Be courteous to everyone you meet but have a plan to kill them.” Wait that was Gen Mattis, sorry wrong forum…
Do a better job then the customer expects.
Do a better job then your competition
Always remember you Buisness is customer service not just pressure washing
Figure out If you want to be considered affordable service or a luxury service. You really can’t be both. Then price accordingly. You market area tend to determine this .
Be the master of your craft instead of the jack of all trades. If you’re a pressure washer don’t also be sod removal and junk removal tree service and so on . At some point one will suffer.
Let me send you my address lol!
Bull barrel 10/22 and a bolt action 30.06 are my choices for any situation. On another note, my brother and I just got all three of these safes as freebies for our side business
Don’t forget the Judge…
Follow superessestraps on Instagram. About to give away $6k in freebies. @squidskc got a nice wood stove from us
I like how much smaller that is than mine. I’ve got the one you punch a code into in my nightstand and it barely fits in the drawer. Got a gun safe downstairs the wife bought me that’s big enough to stuff a couple kids into lol! Told her I need to fill it up since she bought it for me.