Thoughts on suggesting clients wait on a service?

I am located in the middle of North Carolina, and in about a month we are going to be completely COVERED in pollen for a couple weeks (my favorite time of year $$$$$$). I am curious what everyone’s opinion is on suggesting that clients wait to have certain services done until after an event that is guaranteed to come, like pollen season, when you know that what they want you to clean is going to be covered in a few weeks?

Dont matter. First rain and pollen is washed off.

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@Ikii I agree it clears from the siding , but not from porches, windows, etc. I’ve pretty much operated under the belief that they should know and make that decision, but was curious what you guys thought.

Do you not see an uptick in calls after pollen over in Charlotte? It gets wild here in Raleigh.

That’s a thing?? Man I thought the pollen was bad up here that was invisible!

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I try to close it when I can. If they wait a few months someone else will come along and clean it with a better price.

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@SchertzServicesLLC, it gets really thick around here. We have a ■■■■ ton of pine trees, so for a week or two every spring everything is covered in pollen. Occasionally it gets almost as thick as fog in the air if it doesn’t rain.

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They ask? I’m washing it

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I usually let the customer decide, pollen doesn’t calm down here in KY until about late May. Granted this is for window cleaning but same concept.

i am in charlotte, so it is really bad here.
cars, homes, driveways change color,
even the traffic lights go from red to orange, orange is yellow, and green becomes purple.
I tell them all the same, it does not matter.
Porches i can always come back and do them later, so i book them on the spot.
it is hard, but rule of thumb,if i am there i will book them.

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Be completely honest & it will come back to you x10

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@mikehallyall I am also in NC, located between you and Charlotte. Many of my customers request services after pollen has fallen. Unfortunately it does create a backlog of work starting in Mid-May. If they want service now what I’ll usually do is offer a slightly discounted rate for early/pre-season cleaning and sell them on having exterior windows cleaned again in the summer. While there we can hose off a porch or whatever easily.

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Its pretty bad here. It like ikii said my blue Subaru was a yellow Subaru in only 2 days last year.

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I offer pollen rinses for only $100 to prior clients. But between the oak and pine trees around here, pollen season lasts a long time. If you waited till it was all over it’d be mid May before you washed anything. Most people could care less or they just blow off or rinse off their porches.

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