We seem to be getting all the oddities this year…but this one feels like we obviously did something…
House is darker gray vinyl siding (Variform by Plygem), new construction (within a year).
We’ve been back and resprayed/re-rinsed these areas already…it looks like there may be a couple different things going on here, but any insight would be helpful. I’m hinking worst case is another trip, maybe some brushing, and a good rinse (possibly with the DI filter?).
Any other ideas? Too much surfactant? Did we let the SH dry on the surface? I’m just throwing stuff at the wall at this point…
Good question…I hadn’t seen them because they weren’t loaded into the job properly, but I was able to track them down on the device…it looks like there’s a little variation in the shady areas at the start (8:30am), but nothing like what it looks like afterwards. No good close-up pics like we have of the after mess…
That vertical line 1/3 of the way from the small window to the big one looks like a leaker emptied out for a spell, possibly with some soap involved. Some of the spots in #4 look like some soap could have misted over from the opposite side of the house after it was rinsed if they were working in sections. A little wind will make that happen.
Make sure guys aren’t standing too close when washing and always come back around with light mist coat after it’s dried/dripped for a little while. If you think they’ll buy it, see if customer will let you wait till you get a couple of good rains on it.
Two questions for you? I apologize not trying to hijack your thread. # 1 once you figure out what it is and how you plan on fixing it can you please let us know? It’s a good learning tool for the new guys like me. #2 again I’m new so when something like this happens and it’s bound too at some point how do you handle this in regards to the customer ? What do you say to them? what steps do you take to etc.
Hpoefully sending the crew back by this week…it’s a pretty far out job, and we told the guy we’d come try a few things the next time we were local. Pretty sure it was his well water, so we’ll try to hit it again with all onboard water supply, maybe run it through the DI tank.
I don’t disagree with you @Ikii , charge according to your level of service provided, but you had better make sure you provide the level of service if you charge for it