How should we approach this driveway? It has thick moss growth in between pavers. Pressure would displace the sand, but bleach would just kill the moss and leave it in place. What should I do?
Before someone yells “DO A SEARCH”, I was instructed to hit it with strong SH, let sit for at least a half hour then lightly rinse.
Otherwise you’ll have to re-sand the pavers if you use pressure.
Tell the customer you can never get it all out and it will be back in 6 months. Kill it, surface clean it and tell them it may have to be resanded. Set the expectations low, and deliver high. Usually when I tell them it will be back in 6 months and will cost $$ more to remove a majority of it then just want the pavers clean.
That was my first instinct.
In the future for your after pics… either let the surface dry or wet the entire surface right before taking picture. A lot of ppl will mistake wet spots for dirty spots
Did it go as you had planned?
That’s good advice. It seemed to come out the best we could have hoped for. Obviously looks much better. I have to give credit to my ops manager who did the work. I’m very lucky to have him on board. I only dropped by the site and helped coach
Did you end up doing the SH and surface cleaner?
No surface cleaner. We didn’t want to mess with the sand. Strong sh, dwell and light rinse.
Good to know, thanks.
At least now you’ll have more information going into this situation. I have a sold background in sales prior to power washing. One thing that is most helpful aside from meeting the clients expectation is information. Whomever sold this paver job may or may not have informed the client that the sand used as the binder between pavers IS NOT PERMANENT! In fact it should be reapplied every 3-5 years. Now that you have this information, you also have another revenue stream. This obviously increased your bottom line, it shows your client you are knowledgeable, shows value in your company compared to other competitors and opens the door for a deeper cleaning using both SH, Hotwash and a surface cleaner. The labor it takes to apply sand is tied up in carrying bags of sand and spreading with a broom and wetting the surface to settle the aggregate. I literally just did this for clients that wanted a house wash on a house they just bought. I sold them on the front 35’ flagstone path and rear 20’ paver path by just informing them these surfaces are not Maintenance Free. My experience has been if you show how the job is supposed to be done RIGHT, you’ve created value, overcame any objections, the only way to lose at this point is overpricing yourself. Just my two cents, I hope it helps.