Interview with Matthew Wenneis of Paychex who is in charge of the PWRA Payroll available to PWRA members!
Jessica: We would love to welcome Matthew Wenneis, Sales Consultant at Paychex. Thanks so much for agreeing to talk with us about the discount that you offer both WCRA and PWRA members!
Matthew Wenneis: No problem Jessica!
J: What kind of discount do you offer WCRA and PWRA members and where can they find out more information?
M: We offer a complete payroll solution to ease the burden of handling employee pay. WCRA and PWRA members enjoy a 50% discount on our services. Information can be found using the link below.
J: Tell us what other payroll services and features you provide that could be useful to members.
M: We want our clients to focus on growing their business and not worry about employee pay and taxes. Therefore, we offer our clients:
• Unlimited payroll processing per month, even daily!
• Direct Deposit or Self-Print Checks
• Tax Pay and Tax Filing for Federal, State, and Local Taxes
• Accounting Software Integration for QuickBooks and many more!
• Self-Service HR Tools and Compliance Posters
• Online reports, new hire reporting and account set-up
J: What separates you from other Payroll companies?
M: We are the only full-service online solution on the market. Everything is handled online and all you have to do is enter employee hours and pay. The rest is handled by us.
J: How important is a reliable payroll company to a small business owner?
M: Payroll is often the largest expense for a small business owner. Large sums of money are in transit and it’s extremely important to have the peace of mind that each dollar ends up where it is supposed to. The IRS and state governments issue thousands of penalties every year for late or incorrect tax payments. We accept that liability and responsibility on your behalf to ensure no penalties.
J: What is your pricing structure?
M: Our entire payroll solution is available for only $39.95/month for 1-10 employees. Employees over 10 will be an additional $2/month. There is an annual fee of $40 and each year end return (W-2 or 1099) is $4.25.
J: How secure is your service?
M: We take security extremely seriously. Our data center is alarmed and monitored by on-site security 24/7, and equipped with redundant power, networking and additional systems to ensure availability. Your social security and account numbers are encrypted in our databases. Also, your information is backed up constantly, so even system failures do not put your information at risk.
J: What customer support services do you offer?
M: We have U.S. based customer care representatives available 6 days a week as well as online support available 24/7.
J: What is your best piece of advice for choosing a payroll service?
M: My recommendation is to use a provider that is fully bonded and insured and focuses on the needs of the small business owner. Given the amount of sensitive information involved, it’s important that data is secure and handled properly.
