Follow ups

I wanted to get your thoughts on how you follow up with clients or potential clients. Do you reach out to calls that don’t leave voicemails? I’m torn because I don’t want to miss out on opportunities, and I feel like reaching out is courteous. But more often than not, those calls turn out to be spam, so I’ve been slacking on returning them as of recent.

Similarly, how do you handle open estimates where the client has accepted but hasn’t scheduled? For example, I did a job in early June and a neighbor inquired about getting some work done. They accepted the quote of $1200 but wanted to wait until after they got their house painted. When it came time to schedule, I was booked for about two weeks, and they were out of town the third week (this was at the end of June). I reached out earlier July but haven’t heard back. With the holiday, I thought I might hear from them this week (and I still might) but if not, how long should I wait? I don’t want to come off as overbearing but I also don’t want to miss out on a bigger ticket job because of a lack of follow through.