Customer wants 'oxygenated bleach'

We did a WC job a couple months ago and he mentioned getting his house washed, so we set up a date. A few days before the wash he gets back to me and says he “has concerns about environmental impact of SH” and asked if I could use “oxygenated bleach” on his painted cedar shake instead, and gave me a little lecture about switching to that instead.

I told him all I use for housewashes right now is SH and if he wants something more specialized to contact another company as I’m not even set up for that.

I posted a pic of the siding here and you all said it would clean up nicely with housewash, is there something I should know about painted cedar and SH?

It sounds to me like he’s just talking about sodium perc. I haven’t had anyone turn me away for using SH yet, but I’m sure one day I’ll get to have that conversation.

Maybe give him two quotes: one with your proven method and 100% guarantee, and another with HIS method/chems and no guarantee

Quick search says that it’s hydrogen peroxide with sodium and sometimes sodium carbonate.

Looks like it is chlorine free bleach. Nothing weird about it, just no chlorine. I am going to buy some tonight and test it this weekend. I will downstream it on my house and see if it cleans, it won’t hurt to have an “EcoFriendly” option. If it works I will just charge accordingly
https://www.target.com/p/seventh-generation-chlorine-free-bleach-64-fl-oz/-/A-17187769?ref=tgt_adv_XS000000&AFID=google_pla_df&fndsrc=tmnv&DFA=71700000083047088&CPNG=PLA_DVM%2B0060H00000wX48zQAC-SVG_Google+Search_Q2_2021_Flight&adgroup=PLA_SVG&LID=700000001393753pgs&network=g&device=c&location=9052998&gclid=Cj0KCQjw_dWGBhDAARIsAMcYuJyo_oRNDQjq49RDr6sx7tNZgDT14m-9Rxkn7G3J_nadJfQbsWo2vr0aAjdwEALw_wcB&gclsrc=aw.ds

If it is not that dirty, percarbonate, sodium carbonate, oxygenated bleach, soap and water etc… will work fine. if there are green areas, not so much. It is usually recommended that you scrub with a brush with those less powerful cleaners. You can clean the dirtiest house with just soap and water but you will be scrubbing till the cows come home. Id just charge double for their method, add a disclaimer that you will be disturbing oxidation due to extra scrubbing required, and put the ball in their court. You could also explain to them that bleach biodegrades into harmless elements rather quickly.

or…

… “walk away” :joy:

2 Likes

There’s a fair amount of black mildew on it, I’m letting it be someone else’s headache. He wants the inside of a large screen room done as well and wanted the strip lighting fixtures “wrapped”.

2 Likes

1 Like

The one you linked is just water and 3-5% hydrogen peroxide. I don’t think DS’ing that is going to give you anywhere NEAR the strength you’d need to tackle even light mildew

1 Like

You can order it online in powder. It works differently than SH. if you keep moving sodium percarbonate around it continues to work (agitation with a brush).

Yeah I have lost interest in this as an option. I like working smarter not harder.

1 Like

Chlorine-free bleach seems like an oxymoron.

It’s like non-alcoholic beer, it just don’t make no sense :rofl:

2 Likes

What is not environmentally friendly about bleach? As far as I know, it biodegrades and basically ends up being salt.

Most likely stems from horror stories of nuked bushes and plants after a clean, the only customers that worry are the ones that have been through it. Blame incompetence on the contractors behalf. If word of mouth is the best form of advertising then so are horror stories and false thinking about bleach.

2 Likes

That’s what I was wondering. He just kept saying, “I read on the internet…”.

Good move walking from this one. Customer seems like a headache. Go make easier money YOUR way

3 Likes

No customer tells me what tools to use, I tell them, I am the professional.

Go to your mechanic and dictate what tools he can and cannot use (because you did research on Google) and see what he tells you.

3 Likes

Sounds right. I haven’t even dried out a blade of grass

One of my only competitors (last I knew) xjets straight 12.5% out of 5 gallon carboys. I don’t think he even adds soap, or uses a proportioning tip.

I’ve been hearing horror stories all week from people at the condos that the previous contractors burned their plants. (Hmm, I wonder who that was…)

It’s been a battle trying to keep people from covering them with plastic.

2 Likes