Hey guys, curious if anyone else has had issues with www.bleachresistantshirts.com it has been a nightmare for me sealing with them. I should have heeded the red flags during design, but I saw several posts here recommending them and was trying to get things rolling quick.
When I received my package from Afghanistan, I was excited and surprised by how fast it arrived. I opened the package and everything was wet, had a funky smell, and stains all over. It all immediately went in the washer on cold and minimum heat to dry. To my horror, every single shirt except one out of 13 had some sort of bleeding issue. I contacted them promptly with photos of the various issues and they tried to brush me off saying it was the shadowing effect chosen for the lettering. Through my persistence in pointing out the ither bleeding issues, they told me to take a picture of all 13 shirts and they would send it to the manufacturer. I called out how that was a ridiculous ask to try to see close details of 13 shirts in one photo, but still bunched them together folded as best I could to show issues on all 13 shirts in two pictures. Still was a bit far, but I even circled an issue on each shirt so there was no mistake. They finally stated a new shipment would be sent out the following week. It has been 2 weeks and now they are ghosting me.
I’m thinking about calling them out on their Facebook page and asking for an update, but also fearful on a google review retaliation given that I’m just getting going. Thinking about walking into the local branch of my regional bank and discussing a charge back with them as well. Usually they are good against bs. Any other avenues anyone can think of?
