Being a newbie and learning

Like many of the newbies out there, after posting my first question on this forum, I quickly discovered that I hadn’t done my due diligence in researching before asking someone to waste their time answering questions that had been answered a number of times before in this forum. After some kind answers I was redirected to do some research and leverage that magnifying glass looking thing in the upper right hand corner of the screen. After spending many hours searching for answers and reading threads it became readily apparent that a handful of the members on this site are very active and very willing to help anyone that puts forth a little effort before asking someone else to do the leg work for them.

All of that said, I am a very hands-on learner and began looking for opportunities to find a personal trainer (for lack of a better word). @Racer or Rick is one of the more respected members of this community who has shown time and again he is willing to help and just so happens to live within 3 hours of me. I went out on a limb and reached out to Rick and asked for him to “show me the ropes”. To my surprise, he was open to it and after a few phone calls, we had worked out an arrangement and he gave me a date and time that I was to show up.

As a side note, if any of you choose to do something like this, be respectful of these guys/gals time. If you work out an arrangement, keep up your end of the deal. In my case Rick arranged my rookie day to give me the most bang for the buck. To do this meant he had to do pre-planning and he stacked his day likely knowing I was going to slow him down.

My “take a rookie to work” day was this past Wednesday. The truck was rolling at 9am and during the course of the day we did three different jobs. A house wash, a garage and driveway surface cleaning, and a large roof wash. I’ve read a lot in the forums and watched even more on YouTube, but I can honestly say there is nothing like shadowing an expert. I learned so much about things I already thought I knew enough about! X-jet, JRods, trailer vs truck rig, mix ratios, ATTENTION TO DETAIL etc…. I cannot begin to count how many things I went into the day “knowing”, only to end the day with a completely different understanding of the topic.

I decided to share this post for two reasons. First and foremost, thanks Rick! The hands-on experience and detailed explanations you provided are going to help me springboard my new business! Also, I greatly appreciate that you did not post a pic of that strip of concrete I missed with the surface cleaner :blush: ! Secondly, if any of you newbies ever questioned it, there is no substitute for hands on work with the oversight of a respected pro. Find a hands-on class or someone respected in the field to shadow. It goes so far in the learning process.

There is no doubt I have only scratched the surface and I’ve got a long way to go! @Racer , I’ll be ready for your Pressure Washing 201 class when you are ready! However, let’s bake in a 5 min lunch break next time. I was spent at the end of the day! Haaaaa.

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Just pinned this to the top of the newbies section. This is a great example of how to get started off on the right foot. Good work, @CleanNF.

Btw, significance of your screen name?

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Thanks @Infinity ! I live in the north Atlanta area and the county is Fulton… Clean North Fulton is my LLC and CleanNF.com was surprisingly not taken. Not the most crafty domain name but I was going for something short and easy to remember. The website is a work in progress.

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That is awesome. Thanks for posting.

Hey, it’ll fit on a license plate…

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Very clever adding the www. and the .com. That’s awesome. :smirk:

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I like it!!

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Scott,
You were a pleasure to have. Willing to help, and eager to learn. You’re going to do great. You have the right attitude and personality and you care about doing it right for the customer’s benefit. As you saw, being methodical in your methods, taking the few minutes to do the extras and genuinely caring about the customer makes a difference. As witnessed, I probably put more effort into the petrified dog poop garage rental house (notice being the nice guy I am, didn’t ask you to clean that part, lol) than the much more expensive house or roof. I’m a firm believer in that if you take shortcuts on the less expensive jobs, then that’s going to gradually start to carry over. We treat every home, whether it’s a 50k rental or a million dollar home the same. The outlets get taped, mats washed, trash cans done, etc. They all get a final walk around. Just like we unrolled and rinsed off tenants stuff at poop house that we were all ready to get away from. It’s often the little things.

Anyway, hope it was beneficial for you and best of luck in your new endeavor. It truly was a pleasure having you.

PS: Eating way over rated. Heck, thought I was being nice, let you get a couple sips of water. :grinning:

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Your the man rick, an asset and mentor my friend :ok_hand::ok_hand:

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@Infinity what size bed is that on your Tacoma . Custom skid built ?

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Wow, thanks for the kind words, @Racer ! And yes, I did notice that you didn’t have me working on the poop….which was appreciated. LOL.

There were so many takeaways for me and a number of opportunities for me to realign my mindset…the rental home dog kennel garage was a excellent example. We were wrapping up that job and as you walked past the garage it seemed like you were not happy with the odor that was still emanating from it. You walked to the truck and unrolled the hose again and shot it with some heavier mix. Honestly in my mind my first reaction was “dang bud, what’s he doing? let’s get out of here…don’t we have another nice Dr’s house to get to”. But in reflecting on the day on my drive back to ATL it hit home how your attention to detail and insistence on doing the job right is what sets you apart and was a clear indicator of how I needed a mindshift in some areas.

Another thing I noticed was that your college helper had obviously been guided well…even though it had been a year or so since he had worked much with you, every time he rolled up the hose, he held a rag in his hand and wiped the hose down as it spooled up….even when you were not watching :blush: . You can see him doing it in the picture I posted. And that was just one example! All points back to attention to detail and being methodical in your processes to streamline work, minimize downtime, and exceed the customers expectations.

I will keep you posted as I get rolling with things! Thank you again!!

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This post is awsome, in the way that it let’s me know I’m in a good place to learn. I too just started and feel the same as you, all the youtube videos in the world still wont prepare me for what’s out there. I hope soon that i can find someone like you did. Thank you for the post, its inspiring.

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