North Star soft wash system woes

yet proven by science :wink:

I concur that honesty and integrity are 100% the most important thing there is, and I have actually published that line because it is 1000% defensible by impartial parties.

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Every one of these can be true. Insurance companies have definitely forced people to clean them to avoid tehir HO policy being cancelled, Iā€™ve seen the news stories.

The problem with it isnā€™t that there may or may not be an article to support it . Chanceā€™s are there are also articles to disprove it . Unfortunately information found on the internet is about as reliable as information from a politician. Itā€™s the idea that it installs fear in the home owner as a way to sell a service. Thatā€™s the purpose itā€™s told to people. No one is walking around EDUCATING home owners on the potential ā€œriskā€ other than people try to sell something. There not doing it as a public service

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The goal would be to do bothā€¦my primary objective is to become the service provider that educates, and if they book us, great. If we know what weā€™re talking about, they will book us. Sales is about positioning your product, Iā€™m not saying fear tactics, but facts. It is literally eating the shingles on a roof, that appears to be a clear fact from all sources Iā€™ve seen. Iā€™ve read dozens, and bookmarked probably 10, and the most recently I could find an impartial scientific/industry group say it didnā€™t cause damage of some kind was over 10 years agoā€¦were you guys even downstreaming 10 years ago? :rofl: The point being, information and technology changes, we have to keep up with it if weā€™re going to make blanket statements about stuff.

Lol you sound just like a politician.
Itā€™s your business you have every right to operate as you see fit . If you see no issue with that line and you donā€™t feel itā€™s fear based, to you itā€™s probably isnā€™t.
But I can certainly remember when itā€™s was touted as one of the most effective flyers because it installed fear in people and prompted action

this is the definition of sales, as long as itā€™s not selling people things they shouldnā€™t/donā€™t needā€¦feel how you wish I guess. Iā€™m not a fan of having my integrity questioned, because my goal is to be pretty much beyond reproach. But if the fact is that it is eating their roof, I will let them know that so they are aware, and not being told it wonā€™t hurt it, when thatā€™s been proven incorrect (beyond question in my mind).

I guess weā€™ve hijacked this thread beyond repair at this point, lol

Would you like to know the orgs that lobbied the insurance companies? Biggest one is out of Florida.

Iā€™m not trying to question your integrity buddy take a step back and read my last post . If you donā€™t feel like your doing anything shady then your not doing in a predatory manner.
Itā€™s ok to have different view on morality and business decisions. Itā€™s not meant to be offensive

I sincerely apologize if you thought I questioned your integrity. I know you are a straight up guy and that want my intention. Iā€™m not sure if youā€™ve been in this industry long enough to know how a lot of things are what they are now, but I wouldnā€™t intentionally besmirch you. I donā€™t give a lot of apologies, but you got one from me. Now, go do your research lol. Sell those roofs, just use a different angle :slight_smile:

The issue weā€™re having is yours seeing the way you can apply the science to you business and I know the history of that marketing. Weā€™re it came from and who promoted it and how it was promoted. And none of that history is good especially the source of it
I apologize if any of it offended you

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Not really ever offended, and no apologies necessary for sure. I guess I didnā€™t really apply the deep skepticism that many of you have towards anything like that due to the lobbying discussion. I donā€™t personally see that as applicable when it comes from multiple obviously unrelated entities (like a university microbiology dept.) Everyoneā€™s impression of things is colored by their experiences, which is easy to forget. I guess I didnā€™t realize how deep that runs with many of you guys. And youā€™re right, I have no idea the history of it, because in my mind I did the research and developed an educational marketing piece and have no idea if itā€™s ever been put out there before (not that I think itā€™s a new idea I came up with either), which it apparently has been, in bad ways. I apologize if I came off a bit hot as well.

Alot goes into how text is read too, which is colored by how we would mean it ourselvesā€¦ Perspective changes a lot. I guess my perspective on it, is that Iā€™m doing my clients a disservice by not telling themā€¦whether they buy from me or not. I always ask them how old the roof is, and if it was the builder shinglesā€¦often I tell them they probably donā€™t have enough life left to bother washing it, lol. Oddly, some ignore that recommendation because they want to try to ride it out before replacing it, even when I tell them it wonā€™t live to the end of our warranty period for sureā€¦

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Hereā€™s what I use - I let them decide. But I close by saying, ā€˜Your roof looks like crap, you should let me clean it,ā€™ lol.

Roof1 brochure

Roof2 brochure

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Oh my. Is that part of your packet you give potential clients? What a great idea.

send me your email and Iā€™ll send you the pdf and you can get a few printed up or you may be able to find on GAF site. I like it because itā€™s from a roofing manf and not me trying to hard sell them. I just keep a few in my truck and if I see or meet with someone who needs just give them one.

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Most of my phone calls say .CUSTOMER- This stupid HOA keeps sending me letters about my roof . I would definitely just do it myself but how much do YOU charge and btw whatā€™s your schedule like I need it done yesterday .

Me- No problem Iā€™m up on a roof right now text me your address and Iā€™ll be out there sometime in the next two weeks . Send me you property managers phone number and Iā€™ll let them know your on our schedule and weā€™re going to get your roof cleaned as soon as possible.
Please include your gate code . Thanks goodbye

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I wish I got them like that. This is one I turned down yesterday 6K feet plus 90min away - slate -

He got up to $4500 but I still said no. All these super rich people buy these homes around here hung off the side of a mountain and never think about how theyā€™re going to maintain. I actually wouldnā€™t have minded this one, but didnā€™t want all the liability and the logistics about getting into were terrible. Plus I try to never get over an hour away. One of the main reasons I did my truck build was to be able to service these homes, because almost impossible to get trailer into.

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Is that walkway really the only access to that big house. Amazon guy must get pissed

No, thatā€™s looking up from the lake. The front just as steep though. Iā€™d hate to be him around some of these mountain communities.

Iā€™m glad we donā€™t have houses like that around here . With all that wood siding I wouldnā€™t touch that house either.

yeah, thatā€™s a ā€œwalk awayā€ for sure

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