I’ve only ever walked away from one job and it was a deck staining job…4 decks at one house. I was in over my head, first year of business. The weather kept on making me have to reschedule and also reschedule house washes. Customer was picky, rude, and a PITA and didn’t understand that you can’t stain in the rain lol
I had two decks left to stain, told the homeowner that everything I’ve done was free, including the 10 gallons of stain. He was from Chicago and had a lake house in MI.
Learned a valuable lesson, avoid customers from Chicago and don’t stain decks. (Or strip them)
If you’ve taken money from them then finish the job.
If you haven’t, explain to them that your having a hard time stripping it and they may will better off using the money to hire someone to come sand it down or replace boards.
I hired an AC repair guy last week to come fix my ac. He came, gave me a quote and came back a few days later with the parts. Once he started taking things apart he explained to me that there was burnt wiring, and things were worst then he thought and recommended that I buy a new AC unit from a larger place in town.
I wasn’t mad or upset at him, actually am glad he didn’t just slap some parts at it and charge me $$ and was honest.
2 years ago I had a mechanic rebuild my transmission in a C3500… two days later he calls me and says hey I’m having some issues with the transmission that I can’t figure out. I recommend taking it to an actual transmission repair shop on the other side of town and I’ll even pay for the towing.
I wasn’t mad, once again I was happy that he was honest instead of giving me a crappy product.
Do what you have to do, but sometime communication and honesty alone can solve lost issues. If you do walk, DO not charge them a dime including materials. Take the hit and learn from it