Hello, Im looking for peoples recent experiences with the NiceJob conversion websites. I’m using Webit right now, and I’m pretty unsatisfied with the performance. I guess I’m just looking for my first “big boy” web design company that’s not going to bankrupt me.
People with NiceJob, what CRM do you use? Im using the customer factor now, it works fine , just feels outdated. Maybe I’m just too picky.
Let me know…
I used customer factor a bit. Switched to markate and love it.
I also had a nice job website for over a year. Proformance was dismal. I would go with Nevin shields. Last I checked he was a grand. It’s a fantastic starter website. Also, work as hard as you can to get 10 Google Reviews and look up optimizing your listing on Google My Business. I don’t get a million calls a day, but I don’t pay for advertising right now (which will be changing asap) I tend to average a few calls a week, even this and last month. It takes time to build a web presence, but those for me were my biggest hitters so far.
Ill look into Nevin shields. I just hit 10 reviews yesterday, I’ve been working on optimizing it from Jason Giemans GMB videos in his course.
Sorry, meant to link his website. It’s called the marketing contractor. I have the $500 website, but I plan on asking him about the 1k one.
10 reviews is a great start…until you get there, then you need to go for 20, 50, 100… you can hire help for SEO, but if you want reviews you have to ask for them (and automte a reminder/follow-up process). People think it angers folks, but if they don’t want to leave one, they won’t, and they’ll ignore it. The question is if it is important to you as a business, and how you position it with the client. If you’re running things and actually on the jobs, you hve a huge opportunity to tell them what it means to you, etc.
Just had a phone call with Nevin today, Ill be doing the 1k package. Seems like some pretty good bang for your buck. The dude is super knowledgable. Thank you for the recommendation.
Reviews are overrated. They basically all say the service was carried out like it should have been and you weren’t a jerk. Do people really think that customers sit and read through 50 of these before calling?
Some do, some don’t. But statistics don’t lie, they matter. I use them to find out what’s important to my customers. They’ll tell you what they liked, and what they would have liked to have seen done differently. It all falls in line with the “They Ask, You Answer” sales model. If we as a company sell a clean house, then we need to slask our costs by 80%, and drop prices by at least half…or we’ll be out of business in short order. Our model is to sell service (which currently happens to be mostly housewashing), but people see us in a way that when they hear we do Christmas lights, they’ll gladly book us for that too, because they know that whatever we do we will train our guys and do it top notch, or give them their money back. Again, it all depends on what you want to see from your business, and the answer for each one is going to be different. I will say that most who say “reviews don’t matter” that I have met, usually turned out that they just didn’t like asking for them (a few just don’t want to grow their business, so why bother). Solid, well-written, reviews are essentially a “perpetual referral”, and there’s a lot of statistics out there that people trust those reviews roughly at the same level as a personal recommendation from a friend. I don’t know one person who would argue referrals don’t matter (unless you don’t want more business).
I don’t think they read through 50 reviews before calling, but I do think its huge part of the social proof. Word of mouth is fantastic, but people coming to me because of my online presence is fantastic. Reviews are free to get, GMB is free, so why not?
- 98% of people at least ‘occasionally’ read online reviews for local businesses.
- 77% of consumers ‘always’ or ‘regularly’ read online reviews when browsing for local businesses (up from 60% in 2020).
- The percentage of people ‘never’ reading reviews when browsing local businesses has fallen from 13% in 2020 to just 2% in 2021.
- 99% of consumers have used the internet to find information about a local business in the last year.
- 78% of consumers use the internet to find information about local businesses more than once a week (up from 69% in 2020).
- 21% of consumers use the internet to find information about local businesses every day (down from 34% every day).
(from Local Consumer Review Survey 2023: Customer Reviews and Behavior)
That seems like proof enough to me that its worth it to be like “Hey Ms Jones, I’m very glad that you are satisfied with your service, would you be so kind as to leave me a review on Google?” Most of my customers have been leaving reviews before I send them their invoices anyway, so the more the merrier!
But to each is their own I suppose.
I’ve had customers read through all my reviews, some really good, well paying ones. That said, I don’t even have 30 (working on that) so it wouldn’t take too long. But, they are all real reviews, and that can matter. It can also help with Google ranking.
I have a lot of customers mention my number of reviews when they tell us why they called for an estimate. I have more than any company in my area. My wife and I use reviews when we make decisions on purchases, restaurants we aren’t familiar with or where to rent for vacations. If I don’t have a recommendation from a friend I use reviews. Sometimes I put more weight in reviews.
I use the Customer Factor and I like it. I want to try Nicejob this year. Any suggestions to the counter would be appreciated. The other one I was considering was birdeye but they are very expensive.
I still think they’re overrated, they’re good to look at though if it makes someone feel like they’re moving the needle mass accumulating reviews. No statistics i track in day to day running of my personal business point to the direction of growth due to increasing reviews. If someone has proof with actual YTD numbers and not words and a brief explanation of the metrics they followed to arrive there Ide forever be grateful. Please tag me so I don’t miss this gem.