This year I’m going to instant pricing and online scheduling.
Consolidated services, may add roofs again…not sure yet.
I already know many will say “you can’t do that” “our industries different”
Goal is to streamline the process, when a 40 year old mom is drinking wine on a Saturday night and see my Facebook ad she converts to a paying customer, not a lead.
Honestly most houses around me are similar and I use standard pricing already except for the one off mansion. That will still apply.
I think the only reason why I’m giving it a try is that I’ll have 4 employees and 3 trucks and I don’t schedule 40-60 hours a weeek…stick around
Nice. I like the idea but I’m thinking of dumping Markate. Your online booking page has me re-thinking that. Are you still using April to answer your phones?
Yes, actually was talking with her todaya our this. Part of this process is to make it to so they can give estimates over the phone just using the link through my website. Which will capiture the customers data, and schedule without having to log in to markate.
Best thing is when someone orders online and schedules, it automatically adds them as a customer in markate and schedules the work order for you.
Just like online bookings, the phone bookings will be told that our sales manager (me lol) will looks over all orders and will reach out if something isn’t right.
I like the page. I would add a few more options for bigger driveways and decks. Also maybe something saying what it doesn’t cover like decks or roofs as a cya.
Also the idea, which I have to figure out how to communicate it effectively is that the online booking will work for about 95% of our residential customers… some who have super long driveways, 7k sq ft houses etc will stilll have to call and wait for a custom quote
You’ve got your minimum charge. Maybe add a maximum sq ft for houses. The average around me is around 2000sqft. Dunno how that would work for the homes with walk out basements though
Here’s my online booking page. It has worked well. Customers seem to like it. You definitely need to advertise it and push it. It’s nice to wake up in the morning to booked jobs while you were asleep.