I want to apologize Ma'am for how you were treated on here. As I read the dialogue and back and forth discussion I was astonished at how extremely rude several of the posters were to you, especially Innocenbystander. As another poster mentioned, " they really need to understand and comprehend customer service ", the specific topic we are talking about notwithstanding. And the condescending remark where they say, " .....do not be discouraged you are a female ", Should truly give you some insight and pause into the thought process and character of this individual. A company and service that I certainly would not use for just that if nothing else. Pretty Disappointing .
A- We ( My Company ) always informs the customer of this possibility before doing siding jobs that may chalk or present a wave pattern. We do this for the exact reason that we are discussing. Sometimes, we even recommend that they do not have power washing because of the degree that it will alter the look. Yes, you should have been told !!
B- The power washing did not expose this condition. It created it. The pattern was not magically exposed as the contractor cleaned away any surface debris, as one poster said.
C- You probabaly have a legitimate small claims case. If it is within the Statue of Limitations for your State.
D- They can no sue you for Slander or Liable. That is a threat and is BS. It doesn't come close to fitting the criteria. Merely leaving negative, critical feedback about your experience ( which was negative and substandard obviously ) does not fit the criteria - not even close.
E- This isn't a Good- Ole boys club and there are still business and contractors that are willing to say the difficult thing, and do the right thing as a matter of principal. ( You will see evidence here shortly that in fact it is not a Good-Ole Boys Club. )
Hopefully you have gained some insights and benefits from your inquiry.