I just started reading a business book about small business growth and the first chapter is about having a vision for growth which most small business owners lack. So the author suggests that you ask yourself the following question: "If I suddenly had to expand my business 10,000 times the size it is right now either through increased volume or adding locations, what is the first thing I would have to do? What is the next thing? And so on.
So, I've been thinking about this all day and realized I would need to immediately need to start to document all the procedures we use.
I was wondering how some of you would answer?